Training Refund and Cancellation Policies

Participant Registration Cancellation Policy:

• Participants who wish to cancel their registration must notify us in writing. Cancellations can be sent via email to team@heartenhouse.com or by mail to Hearten House, 350 S 400 East #300, Salt Lake City, UT, 84109, USA.

Refund Policy:

• Cancellations received more than 30 days before the start date of the training will be eligible for a full refund, minus a $25 administrative fee.

• Cancellations received between 30 to 14 days before the start date will receive a 50% refund.

• No refunds will be issued for cancellations received less than 14 days before the start date of the training.

Substitution Policy:

• If you are unable to attend, you may transfer your registration to another person. Please inform us of the substitution at least 7 days before the training begins.

Cancellation by Organizers:

• The organizers reserve the right to cancel or reschedule the training due to low enrollment, instructor illness, or other unforeseen circumstances.

• If the training is canceled, registrants will receive a full refund of fees paid.

• If the training is rescheduled, registrants will have the option to transfer their registration to the new dates or receive a full refund.

Acknowledgment of Policy:

• By registering for a Hearten House training, participants acknowledge and agree to this cancellation policy.